Claims IntelligenceWhat changed across open claims
See which open claims changed since the last review.
Claims leaders can't reread every file. Navi reads the new documents across your open claims and ranks the files by what moved, so each review starts with the claims that need a decision.
For complex casualty, property/BI and financial lines claims
The problem
The book shows the figures. The files hold the reasons
Bordereaux lag the lettersA new claimant or a hardening view on liability is in correspondence weeks before it reaches the figures.
Reviews follow the diaryFiles are reviewed on a schedule, not when something changes on them.
Patterns stay hiddenClaims that share a product, insured, jurisdiction or panel firm sit with different handlers and are rarely looked at together.
How it works
From documents to a ranked review list
Connect the book
Claims system extracts, bordereaux and claim files, standardised into one set of claim records.
Navi reads what's new
Each new document is read against its claim, and material changes are weighed against your own criteria.
Review what moved
Start from the files that changed, open the claim, check the page and decide what happens next.
Example
Why one file went to the top of the list
In a sample casualty book, our Halden Thermal claim moved to the top of the review list because of three things in the latest documents:
A new claimant in a new jurisdiction, notified in Germany
German counsel letter, p. 2Cover for the new claim now depends on the batch clause
UK defence counsel updated report, p. 519 machines with valves from the same batch are still untraced, 7 of them in Germany
UK defence counsel updated report, p. 8
What you get
What your team gets
- A review list ranked by what changed
- The reason for each change, linked to its page
- Patterns across claims with the same product, insured or panel firm
- The same evidence the handler sees on the file
“Parsewise surfaces material claims risk earlier, which directly protects our combined ratio.”
Compre Group · Legacy & Run-off Specialist · Claims reconciliation and portfolio diligence
Claims Intelligence
More from Claims Intelligence
See a casualty book ranked by what changed
We'll build a portfolio view from claim files and bordereaux, then follow one material change as it moves a claim up the review list. Then we'll scope a pilot on your own files.
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